Access management¶

Zensical Spark is a space for professionals that typically requires a paid subscription to participate. Additionally, the Zensical team will occasionally extend complimentary invitations to individuals who are active in the Zensical ecosystem, like key contributors and maintainers.

This guide walks you through gaining and managing access to Zensical Spark.

Onboarding¶

After you successfully set up your subscription on one of our Zensical Spark tiers, reach out to Kathi at members@zensical.org, as she's the main point of contact for all membership inquiries. Please include the following details for each member of your team in your email:

• Email address
• Full name
• Organization name
• Your position

Each listed member will then receive an individual invitation link via email to set up their account. All tiers include two seats, with the option to purchase additional seats if needed.

Account setup¶

When you click the invitation link in your email, you are redirected to Zensical Spark where you can create your account. To complete your account setup, you are asked to provide:

• Username
• Full name
• Organization name
• Your position

Once you've provided all information, you can immediately start participating in discussions or explore our Getting Started guides to discover how to make the most of your Spark experience.

Team management¶

All members within your subscription have the same access level and can participate in the same groups. This includes all public channels and, depending on your chosen tier, private channels and direct chats. Teams change as organizations grow and evolve, through restructuring, new hires, and departures. When this happens, you can always change a member or add a new member.

Change a member¶

We understand that team transitions are a natural part of business. As detailed in our cancellation guide, we don't delete accounts but instead anonymize them to ensure the integrity of discussions is preserved.¹ If you need us to anonymize an existing account, simply reach out via email.

You also have the flexibility to transfer an account to a new team member by updating the email address and profile details in the account settings. This approach keeps all previous contributions and content linked to the account, maintaining continuity in your team's discussions.

Add a new member¶

Growing your team? All new members require an invitation from the Zensical team. If you have available seats in your current subscription, just contact Kathi via email at members@zensical.org using the standard onboarding workflow, as described above.

If your team has grown beyond your current seat allocation, you can purchase additional seats anytime. Once you've completed the purchase and provided Kathi with the new member details via email, we'll send out invitations promptly.